Refund & Return Policy
1. Return Window
You have *2 days* from the date of delivery to initiate a return for any unused and unopened products.
2. Eligibility for Returns
To qualify for a return, please ensure that:
- The product is unused, unopened, and in its original packaging.
- You have your order confirmation or receipt.
3. Return Process
To initiate a return:
1. *Contact Us*: Email our customer service team at [Your Contact Email] with your order number and the reason for your return.
2. *Receive Return Instructions*: We will provide you with detailed instructions on how to return the item.
3. *Ship the Item*: Pack the item securely in its original packaging and ship it back to the address provided in the return instructions.
Important Note:
All returns must be sent via mail; in-store returns are not accepted.
4. Shipping Costs
You are responsible for the return shipping costs unless the item is defective or the wrong item was sent. We recommend using a trackable shipping service or purchasing shipping insurance for items over rs.500.
5. Refund Processing
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed and automatically applied to your original payment method within [ 5-7 business days].
6. Non-Returnable Items
Certain items may not be eligible for return, including:
- Products that have been opened or used.
- Gift cards.
- lip care
7. Contact Us
For any questions or concerns regarding our return policy, please reach out to us:
Nourish Nectar Bath and Body Care
nextluxeskincarellp@gmail.com
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Thank you for choosing Nourish Nectar Bath and Body Care! We appreciate your understanding and support.